Mechatronics Sales Engineer


Role Summary
In a nutshell, this is the part you play in achieving our belief that ‘Our customers are the only
reason we exist’
Providing our customers with technically sound solutions to their Control
System and Hydraulic problems
Taking the opportunities these solutions provide to more of our customers
through innovative designs
Duties
All of the important things plus the really important things you’ll need to do
Electro-Hydraulic and Pneumatic, system design and drafting
Fluid Power component selection for new or replacement installations from our
preferred suppliers
Control system analysis and fault finding
Fluid Power system analysis and fault finding
Produce quotations for Control Systems and Fluid Power and for individual
components
Control system design and documentation
Control system component selection for new or replacement installations from our
preferred suppliers
Project management of system installation and upgrades
Work with our Customers to develop solutions to their Fluid Power problems
Introduce existing and potential customers to WT Hydraulics and our innovative
solutions to problems
Support all WT Hydraulics Branches and employees as required with technical
assistance and skills training
Focus on impeccable customer service
Use our Standards, Procedures and Systems to ensure our customers get the
products and services they deserve
Use our systems to maintain document and customer records of Projects, Quotations,
Sales and Jobs
Focus on continual improvement of our Systems, Procedures and Standards
Responsibilities & Accountabilities
A list of areas and/or people that will rely on you to do your job well so they can do theirs well
also
Customers – Ensuring our customers’ expectations are well managed and our
promises effectively delivered, meeting their specific needs
Counters Sales Staff – Providing assistance with customer enquiries, building
knowledge base of staff through sharing and training, handing on sales, quotations
and enquiries in the appropriate and timely manner
Workshop – Providing assistance and technical support as required, managing
projects to achieve the customers required outcome, handing on jobs, quotations and
enquiries in the appropriate and timely manner
Purchasing and Stores – Handing on enquiries and information in the appropriate and
timely manner, providing technical and product information and guidance as required
Management and Administration – Compiling reports and analysis of activities,
analysing processes used and providing feedback for continuous improvement
KPIs
How you’ll know what to focus on and that you’re doing those things really well
Group Turnover
Gross Margin %
LNP’s One per Month
Only applicants that call our Perth office will be assessed (08 9434 5966) after emailing resume to jamie@wthydraulics.com.au